Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Workstation - 1 machine - volume - 1-4 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h

Kategooria: Tarkvara tugiteenus
Tootekood: PCWXRPZZS21
Garantii: 6 kuud
Tootja garantii
 
Ei ole teada
CZ017
 
6 kuud
DE712
 
Ei ole teada
Tootepildid on illustratiivsed
Ladu Kogus Eeldatav tarne Hind
KM
CZ017 0 Teadmata 38,27
DE712 0 Teadmata 43,93

Marketing description

An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.

Product Description
Acronis Advantage Premier - technical support (renewal) - for Acronis Backup Standard Workstation - 1 year
Service & Support
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Acronis Backup Standard Workstation
Licence Qty
1 machine
Licence Pricing
Volume / 1-4 licences
Licensing Details
ESD
Type
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Acronis Backup Standard Workstation
Licence Qty
1 machine
Licence Pricing
Volume / 1-4 licences
Licensing Details
ESD
Service & Support
Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Web-based training - 1 year