Software Technical Support

Product parameters

Brand

Veeam Software (7)VERITAS Software (27)Hewlett Packard Enterprise (720)Sophos (957)Corel (17)Milestone Systems (15)Smartsign (2)Unify (4)ABBYY Software House (2)Acronis Software (507)

Service included

Assistance (2) Consulting (26) E-mail consulting (3) Emergency phone consulting (77) Health check (1) Maintenance (7) Parts (1) Phone consulting (4490) Remote inspection (1) Technical support (1) Training (2) Travel expense coverage (3) Web support (14)

Service & support type

Configuration (4) Extended service agreement (6) Installation (6) Installation / configuration (24) Installation / training (2) New releases update (26) New releases update (renewal) (8) Planning (1) Product info support (5) Product info support (renewal) (16) Remote configuration (7) Remote consulting (3) Remote implementation / configuration (1) Remote installations / configuration (8) Technical support (2929) Technical support (additional) (36) Technical support (extension) (222) Technical support (reinstatement) (1) Technical support (renewal) (1431) Technical support (uplift) (15) Technical support (uplift/renewal) (1)

Full contract period

Price

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Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - academic - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZREAA Compare
	Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - academic - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZREAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	329,343


Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZRGAA Compare
	Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZRGAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	329,343


Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRCAA Compare
	Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRCAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	329,343


SOPHOS SF SW / Virtual Enhanced to Enhanced Plus Support Upgrade UP TO 6 CORES & 8GB RAM 2 Year RENEWAL EDU CODE: UP6C8Z24ZZREAA Compare
	SOPHOS SF SW / Virtual Enhanced to Enhanced Plus Support Upgrade UP TO 6 CORES & 8GB RAM 2 Year RENEWAL EDU CODE: UP6C8Z24ZZREAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	329,343


Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRGAA Compare
	Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRGAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	329,343


Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Basic (v. 16) - Tier 2 - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTHP60PRE0B Compare
	Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Basic (v. 16) - Tier 2 - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTHP60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	We 16/10	329,348


APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 3 years - 24x7 CODE: WOPS3YR10 Compare
	APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 3 years - 24x7 CODE: WOPS3YR10 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	329,600


Poly+ - Technical support - for Poly Clariti Software - 1 concurrent licence - volume - 150-499 licences - phone consulting - 1 year - 24x7 - response time: 30 min CODE: P51014C402 Compare
	Poly+ - Technical support - for Poly Clariti Software - 1 concurrent licence - volume - 150-499 licences - phone consulting - 1 year - 24x7 - response time: 30 min CODE: P51014C402 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	330,125


Electronic HP Care Pack Software Technical Support - Technical support - for MyQ Optical Character Recognition PDF Advanced - 100000 pages - ESD - phone consulting - 5 years - 9x5 CODE: UD1R9E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for MyQ Optical Character Recognition PDF Advanced - 100000 pages - ESD - phone consulting - 5 years - 9x5 CODE: UD1R9E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	330,451


HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 3 years - 24x7 CODE: U4AN7E Compare
	HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 3 years - 24x7 CODE: U4AN7E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	330,670


Acronis Maintenance & Support - Technical support (renewal) - for Acronis DeviceLock Search Server add-on - 15000000 files - academic, GOV - ESD - phone consulting - 3 years - English CODE: DLEAP7ENE21 Compare
	Acronis Maintenance & Support - Technical support (renewal) - for Acronis DeviceLock Search Server add-on - 15000000 files - academic, GOV - ESD - phone consulting - 3 years - English CODE: DLEAP7ENE21 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	330,830


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Tier 1 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3GO60PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF AdvancedCopy Manager Local Copy (v. 16) - Tier 1 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3GO60PRE0C Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	We 30/10	331,356
		DE168	100	We 16/10	341,427


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 3 years - 24x7 - response time: 2 h CODE: U4AP0E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 3 years - 24x7 - response time: 2 h CODE: U4AP0E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	331,554


Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Edition (v. 3.x / 4.x) - valid in selected countries - phone consulting - 1 year (2nd year) - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX1640 M1, RX2530 M2, TX2550 M4 CODE: FSP:G-SWAIF63PRV0F Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Edition (v. 3.x / 4.x) - valid in selected countries - phone consulting - 1 year (2nd year) - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX1640 M1, RX2530 M2, TX2550 M4 CODE: FSP:G-SWAIF63PRV0F Compare
		Stock	Qty	Est. del.	Price
		DE168	100	We 16/10	331,890


Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Edition - embedded licence - 1 CPU - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX1640 M1, RX2530 M2, TX2550 M4 CODE: FSP:G-SWTQ563PRV0F Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Edition - embedded licence - 1 CPU - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX1640 M1, RX2530 M2, TX2550 M4 CODE: FSP:G-SWTQ563PRV0F Compare
		Stock	Qty	Est. del.	Price
		DE168	100	We 16/10	331,890


Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Edition - 6 CPU - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:G-SWTBF63PRV0F Compare
	Fujitsu Support Pack - Technical support (renewal) - for VMware vSphere Enterprise Edition - 6 CPU - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M4, CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:G-SWTBF63PRV0F Compare
		Stock	Qty	Est. del.	Price
		DE168	100	We 16/10	331,890
		APIDE	20	We 30/10	352,314


HPE Aruba 3Y FC 24x7 ClearPass NL AC100CESVC CODE: H9WT3E Compare
	HPE Aruba 3Y FC 24x7 ClearPass NL AC100CESVC CODE: H9WT3E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 18/10	332,001


HPE Aruba Foundation Care 3 Years Software Only ClearPass NL OB 100 USR E-LTU Service CODE: H9WV3E Compare
	HPE Aruba Foundation Care 3 Years Software Only ClearPass NL OB 100 USR E-LTU Service CODE: H9WV3E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	10	Fr 18/10	332,001


SOPHOS UTM SW Premium Support UP TO 250 USERS 1 Year RENEWAL CODE: PRSWZZ12IGRCAA Compare
	SOPHOS UTM SW Premium Support UP TO 250 USERS 1 Year RENEWAL CODE: PRSWZZ12IGRCAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	50	Fr 18/10	332,497
		APIDE	20	We 30/10	405,132


SOPHOS UTM SW Premium Support UP TO 250 USERS 1 Year RENEWAL EDU CODE: PRSWZZ12IGREAA Compare
	SOPHOS UTM SW Premium Support UP TO 250 USERS 1 Year RENEWAL EDU CODE: PRSWZZ12IGREAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	50	Fr 18/10	332,497
		APIDE	20	We 30/10	405,132

Software Technical Support

Product parameters

Special conditions apply

Restricted product