Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (88) Arcserve Platinum Maintenance (90) Arcserve Platinum Plus Maintenance (36) Ava (4) Fujitsu (1) Fujitsu Support Pack (106) Fujitsu Support Pack (63) Fujitsu Support Pack (4) Fujitsu TopUp-Service (2) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (136) HPE (32) HPE 3PAR Performance and Capacity Trending Service (1) HPE Complete Storage Assistance Service (1) HPE Complete Storage Integration Service (1) HPE Data Sanitization Service (3) HPE Enclosure (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Foundation Care (1009) HPE Foundation Care (43) HPE Nimble Storage Foundation Care (27) HPE PAR StoreServ Online Import Quick Start Service (1) HPE Pointnext Tech Care (435) HPE Primera (1) HPE Proactive Care (2368) HPE Proactive Care (927) HPE Proactive Care Advanced (608) HPE Proactive Care Advanced (333) HPE Professional Services (14) HPE Professional Services (2) HPE SAN Implementation Service (1) HPE SAN Solution Service (1) HPE Storage Performance Analysis (4) HPE Synergy (2) Lenovo (33) Lenovo (2053) Committed Service (249) Committed Service (5) Committed Service Post Warranty (241) Committed Service Post Warranty (4) Hardware Installation Services (3) Post Warranty (235) Post Warranty (21) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (50) OT-Care (46) Overland Tandberg Advanced Replacement Service Program (1) Overland-Tandberg (1) Promise (2) QNAP (30) QNAP Extended Warranty (2) Quantum (1) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (1) Quantum Installation Services (5) Quantum Non-Returnable Tape Drive Charge (2) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum StorageCare (62) Quantum StorageCare (1) ScaleCare (2) StorageCraft (11) Technogroup (23) Technogroup (16) Veritas (2) Veritas (1) WD Advanced Replacement (1) WD Hardware Support (7) WD StorChoice (2)

Service & support type

Configuration (4) Deinstallation / cancellation (2) Extended service agreement (9020) Extended service agreement (extension) (10) Extended service agreement (renewal) (164) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (68) Installation (62) Installation / configuration (72) New releases update (1) Remote installation (2) Technical support (58) Technical support (uplift) (2) Technical support (uplift/renewal) (2)

Location

Carry-in (3) On-site (9177) Shipment (106)

Response time

2 business days (12) 2 hours (271) 24 hours (1) 3 business days (2) 4 business hours (5) 4 hours (3658) 48 hours (1) 6 hours (42) Next business day (3341) Next business day ( for requests before 3:00 p.m.) (22) Next business day (for requests before 2:00 p.m.) (28) Same business day (36) Second business day (4)

Repair time

10 business days (3) 14 days (1) 24 hours (249) 4 hours (40) 5 business days (1) 6 hours (1993) 8 hours (17) Next business day (19)

Full contract period

Price

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HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G12A Compare
	HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G12A Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	70.55


HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G11A Compare
	HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P / N: Q0H15A, Q0H16A, Q0H19A, Q0H20A CODE: Q1G11A Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	70.55


HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H28A Compare
	HPE Next Business Day Zone 2 Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H28A Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	70.55


HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H27A Compare
	HPE Next Business Day On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE T950 Base Frame Multi-Frame Configuration, T950 Base Frame Single Frame Configuration CODE: Q0H27A Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	70.55


HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
	HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Tu 27/08	105.98
		PL569	101	Mo 26/08	106.48


HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h CODE: H0SW9E Compare
	HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h CODE: H0SW9E Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	135.98


DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
	DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
		Stock	Qty	Est. del.	Price
		DK773	2	Mo 26/08	144.33
		DK773	2	Fr 6/09	144.33


HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H11Z8E Compare
	HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H11Z8E Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	165.99


HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours CODE: U1FM6PE Compare
	HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours CODE: U1FM6PE Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	171.06


HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H11Z7E Compare
	HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H11Z7E Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	191.04


HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H12A0E Compare
	HPE Pointnext Tech Care Basic Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P / N: C8S07A, C8S07B CODE: H12A0E Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	191.04


EPACK3PAR SSD EXTENDED REPLAC F / DEDICATED SERV CODE: U7VG5E Compare
	EPACK3PAR SSD EXTENDED REPLAC F / DEDICATED SERV CODE: U7VG5E Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	194.91


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		IMRO2	100	Fr 30/08	204.51
		DE168	100	Tu 27/08	207.34
		IMRO1	0	Unknown	204.51


HPE Pointnext Tech Care Basic Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A2PE Compare
	HPE Pointnext Tech Care Basic Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A2PE Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	215.88


Drive-Lift Shift K7600 (818407) CODE: JC93-01118A Compare
	Drive-Lift Shift K7600 (818407) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DK773	13	Mo 26/08	222.09


HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD CODE: U1FM7PE Compare
	HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD CODE: U1FM7PE Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	226.12


HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H11Z9E Compare
	HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P / N: C8S07A, C8S07B CODE: H11Z9E Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	226.12


HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 27/08	231.13
		ALSDE-2	100	Tu 27/08	258.26
		PL569	100	Mo 26/08	279.95

		DK231	500	Th 29/08	468.15

		ALSRO	0	Unknown	181.86

DK773	778	Mo 16/09	259.52

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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 27/08	235.16
		IMRO1	0	Unknown	239.85


HPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A3PE Compare
	HPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P / N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A CODE: H12A3PE Compare
		Stock	Qty	Est. del.	Price
		DE168	0	Unknown	235.86

Storage Devices Service Options

Product parameters

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