Storage Devices Service Options

Product parameters

Brand

HP Inc. (2)Hewlett Packard Enterprise (195)QNAP Systems (130)Arctera (Veritas) (3)ExaGrid (6)Fujitsu (23)Infortrend (1)ioSafe (2)Lenovo (685)NETGEAR (5)Quantum (2)Ruckus Wireless (1)

Product line

Data Recovery Service (1) ExaGrid (4) ExaGrid (1) Fujitsu Support Pack (10) Fujitsu Support Pack (13) HP Care Pack (1) HPE (25) HPE (3) HPE Proactive Care (16) HPE Tech Care (151) Lenovo (13) Lenovo (182) Committed Service (78) Committed Service (1) Committed Service Post Warranty (117) Hardware Installation Services (3) Post Warranty (147) Post Warranty (3) Post Warranty ServicePac (1) NETGEAR ProSupport Defective Drive Retention Service (5) QNAP (128) QNAP Extended Warranty (1) Quantum StorageCare (2) StorTrec (144) Technogroup (118) Veritas (2) Veritas (1)

Service & support type

Configuration (2) Extended service agreement (1103) Extended service agreement (renewal) (13) Extended service agreement (uplift / renewal) (2) Installation (23) Installation / configuration (22) Technical support (6)

Location

Carry-in (2) On-site (884) Shipment (174)

Response time

2 business days (1) 2 hours (98) 4 hours (343) 48 hours (122) 6 hours (2) Next business day (413) Next business day ( for requests before 3:00 p.m.) (95) Next business day (for requests before 2:00 p.m.) (5) Same business day (6)

Repair time

10 business days (1) 24 hours (97) 4 hours (6) 6 hours (122) 7 business days (1) 8 hours (5)

Full contract period

Price

EUR

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LENOVO ISG 5Yr KYD Add-On DE4200H 2U24 CODE: 5PS7C20596 Compare
	LENOVO ISG 5Yr KYD Add-On DE4200H 2U24 CODE: 5PS7C20596 Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	645.32


StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology Disk Station DS423+ CODE: ST-DS4-NBD-OS-3Y Compare
	StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology Disk Station DS423+ CODE: ST-DS4-NBD-OS-3Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	656.02


StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology Disk Station DS923+ CODE: ST-DS9-NBD-OS-3Y Compare
	StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology Disk Station DS923+ CODE: ST-DS9-NBD-OS-3Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	656.02


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-855eU-RP CODE: ARP3-TS-855EU Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-855eU-RP CODE: ARP3-TS-855EU Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	657.81


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-464U CODE: ARP5-TS-464U Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-464U CODE: ARP5-TS-464U Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	657.86


StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology RX418 Expansion Unit CODE: ST-RX4-NBD-OS-3Y Compare
	StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology RX418 Expansion Unit CODE: ST-RX4-NBD-OS-3Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	669.30


NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 3 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200 CODE: PDR0134-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 3 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200 CODE: PDR0134-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 4/07	675.54
		DE712	100	Tu 15/07	775.58


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-410E CODE: ARP5-TS-410E Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-410E CODE: ARP5-TS-410E Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	677.76


Technogroup Synology NBD Replacement Support Pack - Extended service agreement - replacement - 3 years - shipment - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €1,500 CODE: SSP050153605A Compare
	Technogroup Synology NBD Replacement Support Pack - Extended service agreement - replacement - 3 years - shipment - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €1,500 CODE: SSP050153605A Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Tu 15/07	686.20
		APIDE	20	Tu 8/07	1,045.98


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-AI642 CODE: ARP5-TS-AI642 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-AI642 CODE: ARP5-TS-AI642 Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	688.62


StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Synology Disk Station DS423+ CODE: ST-DS4-NBD-PEX-5Y Compare
	StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Synology Disk Station DS423+ CODE: ST-DS4-NBD-PEX-5Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	691.41


StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Synology Disk Station DS923+ CODE: ST-DS9-NBD-PEX-5Y Compare
	StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Synology Disk Station DS923+ CODE: ST-DS9-NBD-PEX-5Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	691.41


StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Synology RX418 Expansion Unit CODE: ST-RX4-NBD-PEX-5Y Compare
	StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Synology RX418 Expansion Unit CODE: ST-RX4-NBD-PEX-5Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	706.89


Technogroup Synology Onsite Support Pack + Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €2,000 CODE: DMSSP050202405A Compare
	Technogroup Synology Onsite Support Pack + Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - under €2,000 CODE: DMSSP050202405A Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Tu 8/07	708.42
		DE712	100	Tu 15/07	709.56


Technogroup Synology NBD Replacement Support Pack - Extended service agreement - replacement - 5 years - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - for Synology Disk Station DS1823XS+ CODE: SP0100026R Compare
	Technogroup Synology NBD Replacement Support Pack - Extended service agreement - replacement - 5 years - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - for Synology Disk Station DS1823XS+ CODE: SP0100026R Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Tu 8/07	708.42


Technogroup Synology NBD Replacement Support Pack - Extended service agreement - replacement - 5 years - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - for Synology RackStation RS2423+ CODE: SP0100027R Compare
	Technogroup Synology NBD Replacement Support Pack - Extended service agreement - replacement - 5 years - 13x5 - response time: next business day ( for requests before 3:00 p.m.) - for Synology RackStation RS2423+ CODE: SP0100027R Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Tu 8/07	708.42
		DE712	100	Tu 15/07	746.10


StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Synology RackStation RS1619xs+ CODE: ST-RS16-NBD-PEX-3Y Compare
	StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Synology RackStation RS1619xs+ CODE: ST-RS16-NBD-PEX-3Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	720.16


HPE Installation Service - Installation - 1 incident - for StorageWorks Edge switch 2 / 16, Edge switch 2 / 24, Edge switch 2 / 32 CODE: U5988E Compare
	HPE Installation Service - Installation - 1 incident - for StorageWorks Edge switch 2 / 16, Edge switch 2 / 24, Edge switch 2 / 32 CODE: U5988E Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Tu 15/07	724.36


StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Synology RackStation RS1221RP+ CODE: ST-RS12-NBD-PEX-3Y Compare
	StorTrec Advanced Parts Exchange - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Synology RackStation RS1221RP+ CODE: ST-RS12-NBD-PEX-3Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	726.79


StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology RackStation RS822RP+ CODE: ST-RS822RP+-NBD-OS-3Y Compare
	StorTrec Enterprise Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Synology RackStation RS822RP+ CODE: ST-RS822RP+-NBD-OS-3Y Compare
		Stock	Qty	Est. del.	Price
		DK231	100	Mo 7/07	729.00

Storage Devices Service Options

Product parameters

Special conditions apply

Restricted product