Storage Devices Service Options

Product parameters

Brand

Hewlett Packard Enterprise (109)HP Inc. (5)QNAP Systems (33)Lenovo (734)Fujitsu (291)NETGEAR (6)Overland Storage (23)Quantum (1)Technogroup (98)VERITAS Software (3)Western Digital (8)

Product line

Fujitsu Support Pack (108) Fujitsu Support Pack (176) Fujitsu Support Pack (6) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (22) HPE (3) HPE Foundation Care (7) HPE Pointnext Tech Care (72) HPE Proactive Care (1) HPE Professional Services (1) HPE Storage Performance Analysis (1) Lenovo (184) Lenovo (10) Committed Service (121) Committed Service (3) Committed Service Post Warranty (119) Committed Service Post Warranty (1) Post Warranty (142) Post Warranty (6) Post Warranty ServicePac (1) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (18) OT-Care (5) QNAP (2) QNAP Extended Warranty (2) Quantum StorageCare (1) Technogroup (98) Veritas (2) Veritas (1) WD StorChoice (2)

Service & support type

Configuration (1) Extended service agreement (952) Extended service agreement (extension) (9) Extended service agreement (renewal) (91) Extended service agreement (uplift) (22) Installation (22) Installation / configuration (18) Technical support (8)

Location

Carry-in (2) On-site (1038) Shipment (42)

Response time

2 business days (3) 2 hours (121) 4 hours (418) 48 hours (2) 6 hours (2) Next business day (299) Next business day ( for requests before 3:00 p.m.) (78) Same business day (2) Second business day (7)

Repair time

10 business days (2) 24 hours (122) 4 hours (52) 6 hours (132) 8 hours (34) Next business day (38)

Full contract period

Price

USD

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HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 32X, 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	58.38
		DE712	100	Th 7/11	71.26
		DK231	500	Th 7/11	139.04


HPE Installation Service - Installation - 1 incident CODE: UD056E Compare
	HPE Installation Service - Installation - 1 incident CODE: UD056E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Th 7/11	1,244.26


HPE Installation & Startup Service - Installation / configuration - on-site - for StorageWorks Modular Smart Array P2000 G3 CODE: UA868E Compare
	HPE Installation & Startup Service - Installation / configuration - on-site - for StorageWorks Modular Smart Array P2000 G3 CODE: UA868E Compare
		Stock	Qty	Est. del.	Price
		DE712	10	Th 7/11	5,334.98


OT-Care Silver - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for NEOs T24 CODE: EW-24SLVR3UP Compare
	OT-Care Silver - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for NEOs T24 CODE: EW-24SLVR3UP Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Th 7/11	1,606.26


OT-Care Silver - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: EW-SLSLVR3UP Compare
	OT-Care Silver - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: EW-SLSLVR3UP Compare
		Stock	Qty	Est. del.	Price
		DE712	20	Th 7/11	1,551.89


OT-Care Gold - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: EW-XLGLD3UP Compare
	OT-Care Gold - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: EW-XLGLD3UP Compare
		Stock	Qty	Est. del.	Price
		DE712	20	Th 7/11	6,051.55


OT-Care Gold - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 24x7 - response time: NBD CODE: EW-SLGLD3UP Compare
	OT-Care Gold - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 24x7 - response time: NBD CODE: EW-SLGLD3UP Compare
		Stock	Qty	Est. del.	Price
		DE712	20	Th 7/11	1,805.29


Lenovo Post Warranty ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for System x3650 M5 5462 CODE: 00TU803 Compare
	Lenovo Post Warranty ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for System x3650 M5 5462 CODE: 00TU803 Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Th 7/11	1,368.06


HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CODE: U2090E Compare
	HPE Installation Service - Installation - on-site - for StorageWorks SSL1016 CODE: U2090E Compare
		Stock	Qty	Est. del.	Price
		DE712	100	Th 7/11	287.59


HPE Installation & Startup Service - Installation / configuration CODE: UU089E Compare
	HPE Installation & Startup Service - Installation / configuration CODE: UU089E Compare
		Stock	Qty	Est. del.	Price
		DE712	9876	Th 7/11	3,080.04


OT-Care Gold - Extended service agreement (extension) - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: T06201-SVC Compare
	OT-Care Gold - Extended service agreement (extension) - parts and labour - 3 years - on-site - 9x5 - response time: NBD CODE: T06201-SVC Compare
		Stock	Qty	Est. del.	Price
		DE712	20	Th 7/11	1,042.46


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 9x5 - repair time: next business day - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 100 S3, 200 S3, 600 S3 CODE: FSP:GD32D0200DEST2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 9x5 - repair time: next business day - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 100 S3, 200 S3, 600 S3 CODE: FSP:GD32D0200DEST2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	4,292.26
		DE712	49	Th 7/11	4,841.96


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Base & Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 24x7 - response time: 4 h - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 410 S2, 440 S2, 4x0 S2, 60 S2, 8700 S2, 8700 S3, 8900 S3 CODE: FSP:GD3363300DEST5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Base & Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 24x7 - response time: 4 h - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 410 S2, 440 S2, 4x0 S2, 60 S2, 8700 S2, 8700 S3, 8900 S3 CODE: FSP:GD3363300DEST5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	7,347.29


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 24x7 - repair time: 4 hours - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GD3SI3Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 24x7 - repair time: 4 hours - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GD3SI3Z00DESV5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	884.77
		DE712	100	Th 7/11	1,012.38


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 100 S3, 200 S3, 600 S3 CODE: FSP:GA3220200DEST2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 100 S3, 200 S3, 600 S3 CODE: FSP:GA3220200DEST2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	3,449.30
		DE712	49	Th 7/11	3,892.62


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 24x7 - repair time: 4 hours - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GD33I3300DESV2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 24x7 - repair time: 4 hours - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GD33I3300DESV2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	4,611.73
		DE712	49	Th 7/11	5,214.59


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS AF 250; ETERNUS DX 100 S3, 200 S3, 60 S3 CODE: FSP:GA3320300DEST3 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS AF 250; ETERNUS DX 100 S3, 200 S3, 60 S3 CODE: FSP:GA3320300DEST3 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	4,179.83
		DE712	49	Th 7/11	4,820.92


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS LT260, LT40 S2, LT60 S2; ETERNUS DX 60 S3, 600 S3, 8700 S3, 8900 S3 CODE: FSP:GA3320300DEST1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS LT260, LT40 S2, LT60 S2; ETERNUS DX 60 S3, 600 S3, 8700 S3, 8900 S3 CODE: FSP:GA3320300DEST1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	2,552.82
		DE712	49	Th 7/11	2,837.41


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Base & Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 24x7 - response time: 4 h - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 410 S2, 440 S2, 4x0 S2, 60 S2, 8700 S2, 8700 S3, 8900 S3 CODE: FSP:GD3263200DEST5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Base & Extension Superior) - 3 years (from original purchase date of the equipment) - on-site - 24x7 - response time: 4 h - must be purchased within 90 days of the product purchase - with System Health Check & Patch Information Management including remote Technical Account Management - for ETERNUS DX 410 S2, 440 S2, 4x0 S2, 60 S2, 8700 S2, 8700 S3, 8900 S3 CODE: FSP:GD3263200DEST5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	5,182.49
		DE712	100	Th 7/11	5,899.64


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 31/10	114.96

Storage Devices Service Options

Product parameters

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