Storage Devices Service Options

Product parameters

Brand

HP Inc. (2)Hewlett Packard Enterprise (213)QNAP Systems (89)Lenovo (836)Fujitsu (162)IBM (1)Milestone Systems (15)NETGEAR (6)Quantum (1)StorageCraft Technology (1)Synology (1)

Product line

Fujitsu Support Pack (101) Fujitsu Support Pack (56) Fujitsu Support Pack (4) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (16) HPE (1) HPE Data Sanitization Service (1) HPE Foundation Care (66) HPE Foundation Care (6) HPE Pointnext Tech Care (104) HPE Proactive Care (18) HPE Storage Performance Analysis (1) IBM Maintenance Agreement ServicePac (1) Lenovo (22) Lenovo (179) Committed Service (4) Committed Service (129) Committed Service Post Warranty (157) Hardware Installation Services (1) Post Warranty (14) Post Warranty (205) Post Warranty ServicePac (1) NETGEAR ProSupport Defective Drive Retention Service (6) QNAP (79) QNAP Extended Warranty (1) Quantum StorageCare (1) StorageCraft (1) Technogroup (20) Veritas (2) Veritas (1)

Service & support type

Extended service agreement (1095) Extended service agreement (extension) (7) Extended service agreement (renewal) (52) Extended service agreement (uplift / renewal) (1) Installation (23) Installation / configuration (14) Shipping fee (1) Technical support (7)

Location

Carry-in (2) On-site (1066) Shipment (80)

Response time

2 business days (1) 2 hours (144) 4 hours (453) 48 hours (59) 6 hours (2) Next business day (330) Next business day ( for requests before 3:00 p.m.) (20) Next business day (for requests before 2:00 p.m.) (19) Same business day (21) Second business day (3)

Repair time

10 business days (2) 24 hours (145) 4 hours (37) 6 hours (174) 8 hours (16) Next business day (17)

Full contract period

Price

CHF

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Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06454 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06454 Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Tu 06/08	248.44


Fujitsu Support Pack HDD Retention - Extended service agreement - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GSXA00Z00DES9B Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GSXA00Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	264.03


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: NBD - for PRIMECENTER M1, M2 CODE: FSP:GBTS20Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: NBD - for PRIMECENTER M1, M2 CODE: FSP:GBTS20Z00DESV5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	264.16


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour (for Mono Server) - 1 year - on-site - 9x5 - repair time: next business day - for PRIMERGY RX1330 M3, RX1330 M4, TX1310 M3, TX1320 M3, TX1320 M4, TX1330 M3, TX1330 M4 CODE: FSP:GDTSD0Z00DESV1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour (for Mono Server) - 1 year - on-site - 9x5 - repair time: next business day - for PRIMERGY RX1330 M3, RX1330 M4, TX1310 M3, TX1320 M3, TX1320 M4, TX1330 M3, TX1330 M4 CODE: FSP:GDTSD0Z00DESV1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	266.61


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-664 CODE: ARP3-TS-664 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-664 CODE: ARP3-TS-664 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	286.23


TECHNOGROUP Synology Onsite-Service + Exten. Warranty up to 500.- 3 years 5x13 NBD CODE: SP1223190K Compare
	TECHNOGROUP Synology Onsite-Service + Exten. Warranty up to 500.- 3 years 5x13 NBD CODE: SP1223190K Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Tu 06/08	297.02


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS60Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 9x5 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS60Z00DESV5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	304.91


TECHNOGROUP Synology Support Post Warranty 1 year, Onsite NBD 5 / 13 for systems up to 2000 CHF CODE: PWSP1221190N Compare
	TECHNOGROUP Synology Support Post Warranty 1 year, Onsite NBD 5 / 13 for systems up to 2000 CHF CODE: PWSP1221190N Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Tu 06/08	309.67


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316 CODE: PDR0152-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316 CODE: PDR0152-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	311.66


Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GSXA00Z00DESV2 Compare
	Fujitsu Support Pack HDD Retention - Extended service agreement - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GSXA00Z00DESV2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	323.37


QNAP Extended Warranty Grey Label - Extended service agreement - parts and labour - 2 years (4th / 5th year) - carry-in - repair time: 10 business days - must be activated within 9 months of the product purchase - for P / N: TS-653D-4G, TS-653D-8G CODE: LW-NAS-GREY-2Y-EI Compare
	QNAP Extended Warranty Grey Label - Extended service agreement - parts and labour - 2 years (4th / 5th year) - carry-in - repair time: 10 business days - must be activated within 9 months of the product purchase - for P / N: TS-653D-4G, TS-653D-8G CODE: LW-NAS-GREY-2Y-EI Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	323.89


Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 24x7 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS63Z00DESV5 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for connection blades) - 1 year - on-site - 24x7 - response time: 4 h - for PRIMECENTER M1, M2 CODE: FSP:GDTS63Z00DESV5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	338.95


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-873A CODE: ARP3-TS-873A Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-873A CODE: ARP3-TS-873A Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	344.80


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GBTS20Z00DESV2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2530 M5, RX2540 M5, TX2550 M5 CODE: FSP:GBTS20Z00DESV2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	350.99


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TVS-675 CODE: ARP3-TVS-675 Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TVS-675 CODE: ARP3-TVS-675 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	355.58


NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X CODE: PDR0133-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X CODE: PDR0133-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	357.90


Fujitsu TopUp-Service On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased simultaneously with the product - for Celsius J550, J580, M7010, M770, R970, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GP5S60Z00DEDT5 Compare
	Fujitsu TopUp-Service On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased simultaneously with the product - for Celsius J550, J580, M7010, M770, R970, W570, W580; ESPRIMO D958, D958 / E94, Q958 CODE: FSP:GP5S60Z00DEDT5 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	372.19


QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-873AeU CODE: ARP3-TS-873AEU Compare
	QNAP Advanced Replacement Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 48 h - must be purchased within 60 days of the product purchase - for QNAP TS-873AeU CODE: ARP3-TS-873AEU Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 05/08	372.54


HPE Installation Service - Installation / configuration - on-site - for P / N: Q6Q62AR CODE: U4823E Compare
	HPE Installation Service - Installation / configuration - on-site - for P / N: Q6Q62AR CODE: U4823E Compare
		Stock	Qty	Est. del.	Price
		IMCH2	100	Mo 29/07	374.22
		ALSCH	100	Tu 06/08	379.00


HPE Installation Service - Installation CODE: HX383E Compare
	HPE Installation Service - Installation CODE: HX383E Compare
		Stock	Qty	Est. del.	Price
		IMCH2	100	Mo 29/07	381.55
		DE168	100	Mo 05/08	403.34

Storage Devices Service Options

Product parameters

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