MARKIT – storagecraft standard support - technical support (renewal)

Category: Other

Code: XSVW00EUMS031YZZZ

Brand: StorageCraft Technology

Warranty: Unknown

For illustrative purpose only

Product is temporarily unavailable.

Registered users can submit a written request and we will try to find it for you.

Request an offer

Reply E-mail

Comment

Compare

Find similar

Product Description: StorageCraft Standard Support - technical support (renewal) - for StorageCraft ShadowProtect SPX (Windows - Virtual Server) - 1 year
Service & Support: Technical support (renewal)
Service Included: Emergency phone consulting
Full Contract Period: 1 year
Response Time: 2 hours
Service Availability: 12 hours a day / 5 days a week
Software Title: StorageCraft ShadowProtect SPX (Windows - Virtual Server)
Licence Qty: 3 virtual servers

Type: Technical support (renewal)
Service Included: Emergency phone consulting
Full Contract Period: 1 year
Response Time: 2 hours
Service Availability: 12 hours a day / 5 days a week
Software Title: StorageCraft ShadowProtect SPX (Windows - Virtual Server)
Installation Type: Locally installed
Licence Qty: 3 virtual servers
Service & Support: Emergency phone consulting - 1 year - response time: 2 hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 1 year - response time: 1 business day - severity high ¦ Phone consulting - 1 year - response time: 2 business days - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 1 year - response time: 2 hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

Special conditions apply