POLY+ Partner - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: 2200-49735-025

Κατηγορία Επιλογές σέρβις υπολογιστών
Κωδικός 487P-49735-160
Μάρκα Poly
Εγγύηση Άγνωστο
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Product Description
POLY+ Partner - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Designed For
P/N: 2200-49735-025
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service & Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Designed For
P/N: 2200-49735-025
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