Electronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock G4, Travel Hub G2, Universal USB-C Multiport Hub, USB-C G5

Kód produktu UC296E
Výrobca HP Inc.
Záruka -1 - 12 Mesiaca
Výrobca
 
Unknown
TDSK
 
-1 Mesiac
DE168
 
Unknown
DE712
 
Unknown
EDSSK
 
Unknown
SWSSK
 
Unknown
100SK
 
Unknown
ATCSK
 
-1 Mesiac
IMDCZ1
 
Unknown
DK773
 
12 Mesiaca
Obrázky sú len pre ilustráciu účely
Sklad ks Dodáme Cena
DPH
TDSK 101 6. 11. 2024 Upresníme 18,29
DE168 100 7. 11. 2024 Upresníme 31,87
DE712 100 11. 11. 2024 Upresníme 60,78
EDSSK 0 Upresníme 18,10
SWSSK 0 Upresníme 18,26
100SK 0 Upresníme 18,96
ATCSK 0 Upresníme 19,61
IMDCZ1 0 Upresníme 25,20
DK773  20650  15. 11. 2024 Upresníme 34,86

Marketingový popis

The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Replace failed hardware units quickly and conveniently with HPE Services' reliable next-day exchange service. This easy-to-use HPE Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HPE products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HPE. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.

Kľúčové vlastnosti

  • Lower-cost alternative to onsite repair
  • Prepaid shipping label, materials and instructions for defective unit return
  • Convenient door-to-door service
  • Remote problem diagnosis and technical telephone support
  • Collection of defective unit
  • Standard coverage window
  • Access to electronic support information and services

Funkcie produktu

  • Remote problem diagnosis and support
    HP will provide basic telephone technical assistance with installation, product configuration, setup and problem resolution. Prior to scheduling a unit exchange, HP may ask the customer to provide relevant information, start diagnostic tools and perform other supporting activities, at the request of HP.
  • Hardware exchange
    If, in the judgment of HP, the problem cannot be resolved remotely, HP will replace the defective product or the customer-replaceable part with a same or more recent equivalent product or part. The customer's requested pick-up, collection and ship-to locations must be within the same country and must not require HP to pick-up or collect defective products or ship replacement products or parts through international customs.
  • Coverage window
    The coverage window specifies the time during which the described services are delivered onsite or remotely. Service requests received outside this coverage window will be logged the next day for which the customer has a service coverage window.

Product Description
Electronic HP Care Pack Advanced Unit Exchange Hardware Support - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours
Designed For
HP Thunderbolt Dock 230W G2, Thunderbolt Dock G2, Thunderbolt Dock G4, Thunderbolt Dock with HDMI Adapter, Travel Hub G2, Universal, Universal USB-C Multiport Hub, USB-C Dock G4, USB-C Dock G5, USB-C G5, USB-C mini Dock, USB-C Universal Dock Non Flash, USB-C/A Universal Dock G2; Elite USB-C Hub
Service Included
Replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours
Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: business hours ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years
Designed For
HP 2012 120W Advanced Docking Station, 2012 230W Advanced Docking Station, 2012 230W Docking Station, 2012 90W Docking Station, 230W Docking Station, 3001pr USB 3.0 Port Replicator, 3005pr USB 3.0 Port Replicator, 3005pr USB3 Port Replicator, 90W Docking Station, Desk Dock, ElitePad Docking Station, Portable Tablet Dock, Retail Expansion Dock, Thunderbolt Dock 230W G2 w/ Combo Cable, Thunderbolt Dock G2, Thunderbolt Dock G2 with Audio Module, Thunderbolt Dock G4, Thunderbolt Dock with HDMI Adapter, Travel Dock, Travel Hub, Travel Hub G2, UltraSlim Docking Station, UltraSlim Docking Station 2013, Universal, Universal USB-C Multiport Hub, USB 3.0 Universal Port Replicator, USB Travel Dock, USB-C Dock G4, USB-C Dock G5, USB-C G5 Essential Dock, USB-C mini Dock, USB-C Travel Dock, USB-C Universal Dock, USB-C Universal Dock Non Flash, USB-C/A Universal Dock G2 ¦ HP Elite USB-C Dock G3, USB-C Hub

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