Blancco Advanced Support Plan (SP2) - Technical support - for Blancco Drive Eraser Enterprise Edition - 1 licence - volume - 100000+ licences - ESD - phone consulting - 4 years - 5 incident - 9x5 - response time: 2 h

Category: Software Technical Support
Code: 4L41M71965
Brand: Lenovo
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
TDGB 9876 06/08/2024 unknown 6.23
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Product Description
Blancco Advanced Support Plan (SP2) - technical support - for Blancco Drive Eraser Enterprise Edition - 4 years - 5 incident
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
4 years - 5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
Blancco Drive Eraser Enterprise Edition
Licence Qty
1 licence
Licence Pricing
Volume / 100000+ licences
Licensing Details
ESD
Type
Technical support
Service Included
Phone consulting
Full Contract Period
4 years - 5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
Blancco Drive Eraser Enterprise Edition
Installation Type
Locally installed
Licence Qty
1 licence
Licence Pricing
Volume / 100000+ licences
Licensing Details
ESD
Service & Support
Phone consulting - 4 Years - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 4 Years - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 4 Years - response time: 6 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3/4 ¦ E-mail consulting - 4 Years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web knowledge base access - 4 Years ¦ New releases update - 4 Years
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