Blancco Advanced Support Plan (SP2) - Technical support - for Blancco Drive Eraser Enterprise Edition - 1 licence - volume - 10000-19999 licences - ESD - phone consulting - 1 year - 5 incident - 9x5 - response time: 2 h

Preces kods 4L41K11438
Ražotājs Lenovo
Garantija Nav zināms
Attēls ir domāts tikai ilustratīviem nolūkiem.
Noliktava Skaits Piegāde Cena
PVN
TDGB 9876 31.07.2024 Nezināms 5,58
Product Description
Blancco Advanced Support Plan (SP2) - technical support - for Blancco Drive Eraser Enterprise Edition - 1 year - 5 incident
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year - 5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
Blancco Drive Eraser Enterprise Edition
Licence Qty
1 licence
Licence Pricing
Volume / 10000-19999 licences
Licensing Details
ESD
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year - 5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
Blancco Drive Eraser Enterprise Edition
Installation Type
Locally installed
Licence Qty
1 licence
Licence Pricing
Volume / 10000-19999 licences
Licensing Details
ESD
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3/4 ¦ E-mail consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year