Mārketinga apraksts

Keep availability high with this responsive short-time repair service. This HPE service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems promptly after your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

Preces funkcionalitāte

• Remote problem diagnosis and support
  This HPE service uses electronic remote support tools to isolate your problem and facilitate resolution.
• Onsite hardware support
  For critical issues that cannot be resolved remotely, an HPE-certified customer engineer is sent to your site to return your covered hardware to operational condition, repairing or replacing components or entire units as necessary.
• Commitment to short-time repair
  HPE commits to correcting hardware malfunctions promptly after your initial call to the HPE Response Center.