Opções de assistência para dispositivos de armazenamento

Product parameters

Linha de produto

Arcserve Gold Maintenance (82) Arcserve Platinum Maintenance (84) Arcserve Platinum Plus Maintenance (36) Data Recovery Service (1) Extreme Networks PartnerWorks (1) Fujitsu (1) Fujitsu Support Pack (109) Fujitsu Support Pack (1) Fujitsu Support Pack (24) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (28) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Foundation Care (89) HPE Foundation Care (4) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (136) HPE Primera (1) HPE Proactive Care (174) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (2) Lenovo (2019) Lenovo (25) Committed Service (223) Committed Service (4) Committed Service Post Warranty (167) Committed Service Post Warranty (1) Hardware Installation Services (3) Post Warranty (151) Post Warranty (20) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) OT-Care (8) OT-Care (6) Overland Tandberg Advanced Replacement Service Program (1) QNAP (34) QNAP Extended Warranty (3) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (1) Quantum Installation Services (5) Quantum Non-Returnable Tape Drive Charge (1) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum StorageCare (26) ScaleCare (2) StorageCraft (11) Technogroup (124) Technogroup (16) Veritas (2) Veritas (1) WD StorChoice (2)

Serviço & tipo de suporte

Configuration (4) Deinstallation / cancellation (2) Extended service agreement (3415) Extended service agreement (extension) (1) Extended service agreement (renewal) (116) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (13) Installation (47) Installation / configuration (32) New releases update (1) Remote installation (2) Technical support (42)

Localização

Carry-in (5) On-site (3473) Shipment (116)

Tempo de resposta

2 business days (3) 2 hours (173) 24 hours (1) 4 hours (1668) 48 hours (4) Next business day (1470) Next business day ( for requests before 3:00 p.m.) (99) Next business day (for requests before 2:00 p.m.) (28) Same business day (27) Second business day (31)

Tempo de reparo

10 business days (3) 24 hours (201) 4 hours (6) 6 hours (220) 7 business days (2) 8 hours (6) Next business day (6)

Período de contrato completo

Preço

USD

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Lenovo Foundation Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A18623 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A18623 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.121,70


Lenovo Foundation Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A26046 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A26046 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.121,70


Lenovo Committed Service Essential Service + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 7Y78CTO1WW CÓDIGO: 5WS7A21876 Compare
	Lenovo Committed Service Essential Service + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 7Y78CTO1WW CÓDIGO: 5WS7A21876 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.124,53


Lenovo Committed Service Essential Service + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 7Y79CTO1WW CÓDIGO: 5WS7A22931 Compare
	Lenovo Committed Service Essential Service + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 7Y79CTO1WW CÓDIGO: 5WS7A22931 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.124,53


HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD CÓDIGO: U3S97E Compare
	HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD CÓDIGO: U3S97E Compare
		Estoque	Qtd	Husa. del.	Preço
		LT012	100	Q 16/10	16.165,16


Lenovo Foundation Service - Extended service agreement - parts and labour (for 480TB (60x 8TB NLSAS HDD)Pack ONTAP LF) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y43CTO1WW CÓDIGO: 5WS7A51047 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour (for 480TB (60x 8TB NLSAS HDD)Pack ONTAP LF) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y43CTO1WW CÓDIGO: 5WS7A51047 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.181,12


HPE 3PAR Performance and Capacity Trending Service - Technical support - report - 3 incidents CÓDIGO: H9Q53A1 Compare
	HPE 3PAR Performance and Capacity Trending Service - Technical support - report - 3 incidents CÓDIGO: H9Q53A1 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.203,28


Lenovo Essential Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5PS7A18647 Compare
	Lenovo Essential Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5PS7A18647 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.211,70


Lenovo Essential Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A26050 Compare
	Lenovo Essential Service - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A26050 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.211,70


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33398 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33398 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.219,43


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33158 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33158 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.219,43


HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P / N: Q8H73A, Q8H74A, Q8H74AR CÓDIGO: HU4A9A5#ZEA Compare
	HPE Pointnext Tech Care Essential Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P / N: Q8H73A, Q8H74A, Q8H74AR CÓDIGO: HU4A9A5#ZEA Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.226,10


Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33404 Compare
	Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33404 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.265,12


Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33164 Compare
	Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 46TB (6x 7.68TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A33164 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.265,12


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 120TB (30x 4TB NLSAS HDD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y43CTO1WW, 7Y57CTO1WW CÓDIGO: 5WS7A18545 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 120TB (30x 4TB NLSAS HDD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y43CTO1WW, 7Y57CTO1WW CÓDIGO: 5WS7A18545 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.350,66


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 120TB (30x 4TB NLSAS HDD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y43CTO1WW, 7Y56CTO1WW CÓDIGO: 5WS7A18837 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 120TB (30x 4TB NLSAS HDD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y43CTO1WW, 7Y56CTO1WW CÓDIGO: 5WS7A18837 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.350,66


Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 7Y77CTO1WW CÓDIGO: 5PS7A21338 Compare
	Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 7Y77CTO1WW CÓDIGO: 5PS7A21338 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.365,89


HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h CÓDIGO: U3R16E Compare
	HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h CÓDIGO: U3R16E Compare
		Estoque	Qtd	Husa. del.	Preço
		LT012	100	Q 16/10	16.385,82


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A26054 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 46TB (12x 3.84TB SSD) Pack) - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CÓDIGO: 5WS7A26054 Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.390,48


Arcserve Platinum Maintenance - Extended service agreement (renewal) - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - Arcserve OLP - for StorageCraft OneXafe 4512 CÓDIGO: MOSX4512MRWBYDP24C Compare
	Arcserve Platinum Maintenance - Extended service agreement (renewal) - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - Arcserve OLP - for StorageCraft OneXafe 4512 CÓDIGO: MOSX4512MRWBYDP24C Compare
		Estoque	Qtd	Husa. del.	Preço
		ALSDE-2	100	T 22/10	16.390,76

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