Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (151) Arcserve Platinum Maintenance (139) Arcserve Platinum Plus Maintenance (72) Barracuda Premium Support (7) BUFFALO Warranty Service (4) CTERA (3) Data Recovery Service (6) Extreme Networks PartnerWorks (1) Getac (1) HDS (14) HDS (25) Hitachi Data Systems (74) Hitachi Vantara Corporation (43) Hitachi Vantara Corporation Weekday Basic Support (6) HPE (606) HPE (310) HPE (48) HPE (2) HPE 3PAR Performance and Capacity Trending Service (2) HPE Backup & Recovery Modernization Service (1) HPE Capacity Expansion Service (4) HPE Complete Storage Assistance Service (1) HPE Complete Storage Integration Service (1) HPE Customer Support Technical Assistance Day Service (1) HPE Data Migration (1) HPE Data Migration Service (3) HPE Data Migration Service (2) HPE Data Sanitization Service (8) HPE Datacenter Care (1) HPE Enclosure (1) HPE Ezmeral Cont Consulting Offsite Time Block Service (2) HPE Factory Express (1) HPE Foundation Care (1390) HPE Foundation Care (2083) HPE Foundation Care (15) HPE Foundation Care (5) HPE Insight Remote Support (2) HPE ISS Relocation Unit of Service (1) HPE Nimble Storage (1) HPE PAR StoreServ Online Import Quick Start Service (1) HPE Pointnext Tech Care (418) HPE Primera (1) HPE Proactive Care (2380) HPE Proactive Care (938) HPE Proactive Care (1) HPE Proactive Care Advanced (311) HPE Proactive Care Advanced (260) HPE Professional Services (14) HPE Professional Services (2) HPE Remote Project Management Service (2) HPE SAN Deployment Service (1) HPE SAN Implementation Service (1) HPE SAN Solution Service (1) HPE Storage Consulting (1) HPE Storage Efficiency Analysis Service (1) HPE Storage Performance Analysis (2) HPE StoreOnce (3) HPE Synergy (2) HPE TSC (1) Infortrend (3) Infortrend (1) Kanguru (1) Kanguru (1) Lenovo (10030) Committed Service (101) Committed Service Post Warranty (135) Essentials (1) Hardware Installation (2) Hardware Installation Services (72) Post Warranty (1) Post Warranty (582) Pro (2) Remote Technical Support (2) Logicube (1) Logicube (8) N/A (1) N/A (1) N/A (1) NETGEAR ProSupport Defective Drive Retention Service (3) Nimble Storage Pro-Installation Services (1) OT-Care (27) OT-Care (33) Overland-Tandberg (3) Promise (5) Promise (19) QNAP (164) QNAP (4) QNAP Extended Warranty (15) Quantum (5) Quantum (4) Quantum Bronze Support Plan (1) Quantum Configuration Services (1) Quantum Distributed Cloud Services (6) Quantum Gold Software Support Plan (4) Quantum Gold Support Plan (4) Quantum Installation and Configuration (23) Quantum Installation and Configuration (9) Quantum Installation Services (18) Quantum Installation Services (10) Quantum Next Business Day Gold Support Plan (1) Quantum Non-Returnable Disk Drive Charge (8) Quantum Non-Returnable Disk Drive Charge (11) Quantum Non-Returnable Option (2) Quantum Non-Returnable Tape Drive Charge (3) Quantum Remote Installation (1) Quantum Silver Software Support Plan (2) Quantum StorageCare (329) Quantum StorageCare (49) Quantum WebEx Installation and Configuration (1) StorageCraft (1) Veritas (16310) Veritas (157)

Service & support type

3-year warranty (1) Configuration (9) Consulting (1) Deinstallation / installation (1) Extended service agreement (35983) Extended service agreement (extension) (2) Extended service agreement (initial) (13) Extended service agreement (renewal) (752) Extended service agreement (uplift / renewal) (37) Extended service agreement (uplift) (145) Installation (207) Installation / configuration (277) New releases update (1) Planning (1) Remote deployment (1) Technical support (115) Technical support (renewal) (1) Technical support (uplift) (6) Technical support (uplift/renewal) (6)

Location

Carry-in (16) On-site (34962) Shipment (220)

Response time

10 business days (1) 2 business days (7) 2 hours (2296) 24 hours (2) 3 business days (1) 4 business hours (3643) 4 days (1) 4 hours (10100) 4 hours by U.S. citizens (1508) 48 hours (166) 6 hours (39) 7 business days (1) Next business day (10916) Next business day / 4 hours (2) Next business day by U.S. citizens (3511) Next day (7) Same business day (1)

Repair time

10 business days (16) 24 hours (233) 5 business days (1) 6 hours (2686) Next business day (1)

Full contract period

Price

USD

Apply

Reset

Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 480TB B-with 8TB drives, 8x1GbE, 12x25-10GbE, 8x16Gb Fibre Channel ports) - 5 years - on-site - response time: 4 h - government - Veritas Partner Force Program - for NetBackup Flex 5350 (High Availability / Config B) CODE: 30699-M3-6E Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 480TB B-with 8TB drives, 8x1GbE, 12x25-10GbE, 8x16Gb Fibre Channel ports) - 5 years - on-site - response time: 4 h - government - Veritas Partner Force Program - for NetBackup Flex 5350 (High Availability / Config B) CODE: 30699-M3-6E Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,785.17


Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 480TB B-with 8TB drives, 8x1GbE, 12x25-10GbE, 8x16Gb Fibre Channel ports) - 5 years - on-site - response time: next business day by U.S. citizens - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 (High Availability / Config B) CODE: 30699-M1-6E Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 480TB B-with 8TB drives, 8x1GbE, 12x25-10GbE, 8x16Gb Fibre Channel ports) - 5 years - on-site - response time: next business day by U.S. citizens - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 (High Availability / Config B) CODE: 30699-M1-6E Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,785.17


HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD CODE: U6FF9E Compare
	HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD CODE: U6FF9E Compare
		Stock	Qty	Est. del.	Price
		ARRUS	0	Unknown	77,798.06


Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - academic - Veritas Partner Force Program - for NetBackup 5350 CODE: 29458-M2-68 Compare
	Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - academic - Veritas Partner Force Program - for NetBackup 5350 CODE: 29458-M2-68 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,819.59


Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - corporate - Veritas Partner Force Program - for NetBackup 5350 CODE: 29458-M1-68 Compare
	Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - corporate - Veritas Partner Force Program - for NetBackup 5350 CODE: 29458-M1-68 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,819.59


Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - government - Veritas Partner Force Program - for NetBackup 5350 CODE: 29458-M3-68 Compare
	Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - government - Veritas Partner Force Program - for NetBackup 5350 CODE: 29458-M3-68 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,819.59


Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - academic - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30727-M2-68 Compare
	Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - academic - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30727-M2-68 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,819.59


Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30727-M1-68 Compare
	Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30727-M1-68 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,819.59


Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - government - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30727-M3-68 Compare
	Veritas Essential Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - government - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30727-M3-68 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,819.59


Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - academic - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M2-6C Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - academic - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M2-6C Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M1-6C Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M1-6C Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - government - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M3-6C Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - government - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M3-6C Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - academic - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M2-78 Compare
	Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - academic - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M2-78 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M1-78 Compare
	Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - corporate - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M1-78 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M3-78 Compare
	Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - government - Veritas Partner Force Program - for NetBackup Flex 5350 CODE: 30659-M3-78 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - academic - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M2-6C Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - academic - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M2-6C Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - corporate - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M1-6C Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - corporate - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M1-6C Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - government - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M3-6C Compare
	Veritas Verified Essential Appliance Support - Extended service agreement - parts and labor (for 840TB C-with 4TB drives, 4x1GbE, 4x25-10GbE, 6x16Gb Fibre Channel ports) - 3 years - on-site - response time: 4 h - government - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M3-6C Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - academic - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M2-78 Compare
	Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - academic - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M2-78 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23


Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - corporate - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M1-78 Compare
	Veritas Standard Appliance Support - Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - corporate - Veritas Partner Force Program - for NetBackup 5350 CODE: 29420-M1-78 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	We 13/11	77,827.23

Storage Devices Service Options

Product parameters

Special conditions apply

Restricted product