IP Telephony

Alcatel-Lucent OmniPCX (9) AltiConsole (1) AltiContact Manager (4) AudioCodes (109) AudioCodes CloudBond 365 (7) AudioCodes Lync Analog Device Support (3) AudioCodes Mediant (1) AudioCodes One Voice Resiliency (1) AudioCodes SmartWORKS (2) AudioCodes Work from Home (2) Avaya Agent (6) Avaya Application Enablement Services (9) Avaya Aura (16) Avaya Aura Advanced Workforce Optimization Package (1) Avaya Aura Agent Desktop (1) Avaya Aura Application Enablement Services (1) Avaya Aura Contact Center (28) Avaya Aura Contact Center Manager (1) Avaya Aura Experience Portal (42) Avaya Aura Midsize Business Template (1) Avaya Aura Workforce Optimization (9) Avaya Call Center (13) Avaya Call Management System (84) Avaya Contact Center (1) Avaya Contact Center Control Manager (4) Avaya CRM Connector (9) Avaya IP Office (1) Avaya Media Processing Server (1) Avaya one-X Agent (6) Avaya Proactive Contact (8) Avaya Proactive Outreach Manager / Avaya Aura Experience Portal (3) Avaya Workforce Optimization (2) FortiVoice (16) FortiVoice Enterprise (6) FortiVoice Enterprise Call Center (1) FreePBX (43) Mitel MiVoice Business (1) N/A (1) One Voice Live Connectivity (1) Sangoma PBXact (19) Sangoma Property Manager (1) Sangoma Queue Wallboard (1) Sangoma Vega Enterprise (9) Skype (9)

3rd Party Phones (2) 3rd Party Real Time (2) 3rd Party Real Time Socket (1) Admin Paging (1) Admin-Sync (2) Advanced Bundle (1) Advanced Desktop Analytics (1) Advanced Quality Monitoring Package (1) Advanced Recovery (1) Agents (2) Appointment Reminder Module (2) ASAI All Features (1) ASR Proxy third-party Connect (2) ASR Proxy third-party Connect Disaster Recovery (1) Automatic Call Distribution (4) Aux Logging (2) Aux Logging Merge (1) Basic Voice (1) Blue Pumpkin Historical (3) Blue Pumpkin Real Time (1) Blue Pumpkin Real-Time Adherence (1) Calabrio Historical (1) Calabrio Real-Time Adherence (1) Call Accounting (2) Call Center (1) Call Center Bundle (1) Callback Assist (1) Class of Service (2) Clint (1) Clint External (1) Cloud Edition (1) CM Call Accounting (1) CM Call Recording Reports (2) CM CRM Link (2) CM Intercom Cam (1) CM Page Pro (2) CM Q Xact (2) CM Queue WallBoard (1) CM Sangoma Property Management (1) CM SysAdmin Pro (1) CM VM Notify (2) CM Voicemail Reports (2) Combo: Historical & Real Time (2) Communications Control Toolkit (1) Communications Control Toolkit Standby Server (1) Conference Pro (2) Connector for Avaya one-X Agent (1) Connector for Call Management System (1) Contact Center Multimedia (2) Contact Recording and Quality Monitoring Encryption (1) Contact Recording Dialer Integration (1) Dialog Port (1) Disaster Recovery (4) Elite (9) Elite Agent (1) E-mail (1) E-mail Application Package (1) Email Channels (1) E-mail Disaster Recovery (1) Email with Multiplicity (1) EndPoint Manager (2) Enhanced Call Center Service (10) Enhanced Call Center Service for FortiVoice-VM-100 (1) Enhanced Call Center Service for FortiVoice-VM-10000 (1) Enhanced Call Center Service for FortiVoice-VM-500 (1) Enhanced Call Center Service for FortiVoice-VM-5000 (1) Enterprise (1) Enterprise Media Application Server SIP Announcement Service (1) Enterprise Media Application Server SIP Dialog Service (1) Enterprise SIP Voice (1) Everything Bundle (2) Experience Portal Application Package Disaster Recovery (1) Experience Portal Enhanced Call Classifier (3) Experience Portal Enhanced Call Classifier Disaster Recovery (2) Experience Portal Signaling Disaster Recovery (1) External Call History (1) External Call History Handler (4) Fax Pro (2) for Avaya Aura Experience Portal (1) for Business Server 2019 (1) for Business Server Enterprise CAL 2019 (2) for Business Server Plus CAL 2019 (6) for Desktop (3) for Desktop Advanced (1) for Desktop Headless (1) for Desktop Softphone (1) for Microsoft Teams (3) Generic Real Time (2) Generic Real-Time Adherence (1) Geographical Redundancy High Availability Large (1) Geography Standby Server (1) GeoTel ICM Real-Time (2) Google Dialogflow Automatic Speech Recognition (1) Google Dialogflow Automatic Speech Recognition Disaster Recovery (1) Google Speech Automatic Speech Recognition Connect (1) Google Speech Automatic Speech Recognition Connect Disaster Recovery (1) High Availability Connector (1) High Availability/Server (1) High Availability/supervisor (1) High Availability/Survivable (4) High Availability/Survivable Dual Role (2) Hot Standby Server (1) Hot-standby Server (1) HPX (2) IEX Historical (2) IEX Real-Time Adherence (2) Inbound User Geo Redundancy (1) IP Softphone (1) Lab SIP Signaling (1) Lab System (3) Manager Track (1) Media Encryption (2) Media Server Medium (1) Media Server Small (1) Mediant Server Edition (SE) and Virtual Edition (VE) Session Border Controllers (SBC) High Capacity (1) Mediant Server Edition (SE) and Virtual Edition (VE) Session Border Controllers (SBC) Lync Analog Device (1) Mid-Market Contact Recording and Quality Monitoring Bundle (2) Mid-Market Contact Recording and Quality Monitoring Workforce Management Bundle (1) Mobile/Visual IVR System (1) Mobile/Visual IVR System Disaster Recovery (1) Multichannel Lab (1) Multimedia Bundle (1) Multimedia Package (1) Multimedia With Multiplicity Agent Bundle (1) N/A (1) N/A (2) N/A (2) N/A (1) N/A (2) N/A (2) N/A (1) N/A (3) N/A (1) N/A (1) N/A (1) N/A (1) N/A (1) N/A (1) N/A (1) N/A (2) N/A (4) N/A (2) N/A (1) Nodal Multiple DN Recording (1) ODBC/JDBC (1) Online Learning (1) Outbound Call Limiting Module (2) Payroll Historical (1) PhoneApps (2) PINSet Pro (2) Pipkins Historical (1) Pipkins Real-Time Adherence (1) Predictive CTI (3) Preview and Progressive Outbound (1) Property Management (9) Proprietary Real Time (1) Proprietary Real Time Adherance (2) Queue WallBoard (1) Real-Time (1) RECORD Data Enrichment (3) RECORD Data Enrichment Foundation Pack (1) RECORD HA Data Enrichment (2) RECORD HA Data Enrichment Foundation Pack (2) Report Creation Wizard (2) Report Writer Wizard (1) Resilience Package (1) Session Border Controller Virtual Machine (9) Session Border Controllers (83) Session Border Controllers for HA Active-Redundant SBC pair (2) Session Border Controllers SIPREC (9) SIP Signaling (2) SIP Signaling Disaster Recovery (1) SMS (1) SMS Application Package (1) SMS Channels (1) SMS Disaster Recovery (1) Speech Package (1) SQL ODBC Client (1) Strategic Planner (1) Supervisor (2) Supervisor (1) Supervisor (3) Supervisor Paging (2) TCS Historical (4) TCS Real-Time (3) TCS Real-Time Adherence (1) TTS Proxy third-party Connect (2) TTS Proxy third-party Connect Disaster Recovery (1) Unload Historical (1) Unload History (1) VM-100 (2) VM-200 (1) VM-2000 (1) VM-20000 (1) VM-50 (1) Voice (1) Voice Agent (1) Voice Package (2) VQ Plus Module (2) Web CallMe Module (2) Web Chat with Multiplicity (1) WebRTC (10) WFO Historical (1) Workforce Optimization Real-Time Adherence (1) Xact Dialer (1) XactDialer Module (1)

Academic (1) CompanyWide Non Platform (2) CompanyWide Platform (2) Faculty (1) Government (9) Prepaid (8) Volume (141)