HPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A

कोड: H12A3PE
ब्रांड: Hewlett Packard Enterprise
विक्रेता आइटम देखें और बदलें अननोन
केवल उदाहरण के लिए
स्टॉक मात्रा अनुमानित डिलीवरी मूल्य
SYNUS 9999 05-11-2024 ~ 4 सप्ताह 29.31
ARRUS 0 ~ 4 सप्ताह 28.69

मार्केटिंग डिस्क्रिप्शन

HPE Pointnext Tech Care is the operational support experience for HPE hardware and software products (HPE products). HPE Pointnext Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

प्रमुख विक्रय बिंदु

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products

Product Description
HPE Pointnext Tech Care Essential Exchange Service Post Warranty - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: AJ766SB, AJ768SB, AJ935SB, B7B63A, B7B66A, B7B66B, B7B69A, B7B69B, B7B69BR, BV849SB, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2040AA, Q2041AA, Q2R33A
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - replacement - 1 year - shipment - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Technical support - remote diagnosis - 1 year
Designed For
P/N: AJ766SB, AJ768SB, AJ935SB, B7B63A, B7B66A, B7B66B, B7B69A, B7B69B, B7B69BR, BV849SB, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2040AA, Q2041AA, Q2R33A