Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (1) Barracuda Premium Support (7) BUFFALO Warranty Service (1) HPE (67) HPE (20) HPE Enclosure (1) HPE Foundation Care (3) HPE Foundation Care (3) HPE Pointnext Tech Care (393) HPE Proactive Care (29) HPE Professional Services (2) Infortrend (2) Infortrend (1) Kanguru (1) Kanguru (1) Lenovo (8904) Committed Service (101) Committed Service Post Warranty (135) Essentials (1) Hardware Installation (2) Hardware Installation Services (71) Post Warranty (1) Post Warranty (562) Pro (2) Remote Technical Support (2) Logicube (2) NETGEAR ProSupport Defective Drive Retention Service (3) OT-Care (9) OT-Care (20) Overland-Tandberg (1) Promise (1) Promise (1) QNAP (33) QNAP (3) Quantum (5) Quantum (4) Quantum Configuration Services (1) Quantum Distributed Cloud Services (6) Quantum Gold Software Support Plan (3) Quantum Installation and Configuration (23) Quantum Installation and Configuration (9) Quantum Installation Services (17) Quantum Installation Services (10) Quantum Next Business Day Gold Support Plan (1) Quantum Non-Returnable Disk Drive Charge (8) Quantum Non-Returnable Disk Drive Charge (11) Quantum Non-Returnable Option (2) Quantum Non-Returnable Tape Drive Charge (3) Quantum Silver Software Support Plan (2) Quantum StorageCare (320) Quantum StorageCare (45) Quantum WebEx Installation and Configuration (1) StorageCraft (1) Veritas (16090) Veritas (153)

Service & support type

Configuration (5) Extended service agreement (25972) Extended service agreement (initial) (13) Extended service agreement (renewal) (534) Extended service agreement (uplift / renewal) (37) Extended service agreement (uplift) (134) Installation (133) Installation / configuration (221) Technical support (48) Technical support (uplift) (2) Technical support (uplift/renewal) (2)

Location

On-site (24914) Shipment (71)

Response time

2 business days (3) 2 hours (2170) 24 hours (2) 4 business hours (3533) 4 hours (6294) 4 hours by U.S. citizens (1482) 48 hours (36) 6 hours (5) Next business day (7606) Next business day / 4 hours (1) Next business day by U.S. citizens (3485) Next day (5) Same business day (1)

Repair time

24 hours (120) 6 hours (242)

Full contract period

Price

USD

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1372

HPE - Technical support (uplift / renewal) - phone consulting - 2 years - 24x7 CODE: Q9D40A Compare
	HPE - Technical support (uplift / renewal) - phone consulting - 2 years - 24x7 CODE: Q9D40A Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	83.99


HPE - Technical support (uplift / renewal) - phone consulting - 2 years - 24x7 CODE: Q9D42A Compare
	HPE - Technical support (uplift / renewal) - phone consulting - 2 years - 24x7 CODE: Q9D42A Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	83.99


FDN SVC 1YR NBD RESP CODE: 5WS7A24273 Compare
	FDN SVC 1YR NBD RESP CODE: 5WS7A24273 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	97.27


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6559-HC2, 6559-HC5, 6559-LC5 CODE: 5WS7A93972 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6559-HC2, 6559-HC5, 6559-LC5 CODE: 5WS7A93972 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	104.60


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6559-HC3, 6559-HC6, 6559-HC7, 6559-LC6 CODE: 5WS7A94007 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6559-HC3, 6559-HC6, 6559-HC7, 6559-LC6 CODE: 5WS7A94007 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	104.60


Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6559-HC6 CODE: 5WS7A24742 Compare
	Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6559-HC6 CODE: 5WS7A24742 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	111.94


Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6559-HC5 CODE: 5WS7A24674 Compare
	Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6559-HC5 CODE: 5WS7A24674 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	111.94


HPE AL STGMP 3.84TB NVME FIPS SSD SUPP CODE: HU4B5A3008S Compare
	HPE AL STGMP 3.84TB NVME FIPS SSD SUPP CODE: HU4B5A3008S Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	113.86


Quantum Silver Software Support Plan all zones - Technical support - phone consulting - 1 year - 9x5 - for P / N: BARAA-ALSL-010A CODE: SARAA-SLSL-SL10 Compare
	Quantum Silver Software Support Plan all zones - Technical support - phone consulting - 1 year - 9x5 - for P / N: BARAA-ALSL-010A CODE: SARAA-SLSL-SL10 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	116.58


Lenovo Essential Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B04008 Compare
	Lenovo Essential Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B04008 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	122.94


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	126.07


Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B04010 Compare
	Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B04010 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	132.11


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B04012 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B04012 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	133.94


HPE Next Business Day Hardware Support - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - response time: NBD CODE: R8S17A Compare
	HPE Next Business Day Hardware Support - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - response time: NBD CODE: R8S17A Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	136.67


Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6559-HC4 CODE: 5WS7A24606 Compare
	Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6559-HC4 CODE: 5WS7A24606 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	139.44


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6415-HC3, 6415HC6, 6415-HC9, 6415-LC6 CODE: 5WS7A94112 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labor - 1 year - on-site - business hours / 5 days a week - response time: NBD - for P / N: 6415-HC3, 6415HC6, 6415-HC9, 6415-LC6 CODE: 5WS7A94112 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	141.28


Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6415-HC4 CODE: 5WS7A24810 Compare
	Lenovo Advanced Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 2 h - for P / N: 6415-HC4 CODE: 5WS7A24810 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	145.86


Quantum Gold Software Support Plan all zones - Technical support - phone consulting - 1 year - 24x7 - for P / N: BARAA-ALSL-010A CODE: SARAA-SLSL-GL10 Compare
	Quantum Gold Software Support Plan all zones - Technical support - phone consulting - 1 year - 24x7 - for P / N: BARAA-ALSL-010A CODE: SARAA-SLSL-GL10 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	146.20


Lenovo Foundation Service - Extended service agreement - parts and labor - 2 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06370 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labor - 2 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06370 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	146.78


WARRANTY FDN SVC-3Y CODE: 5WS7A22139 Compare
	WARRANTY FDN SVC-3Y CODE: 5WS7A22139 Compare
		Stock	Qty	Est. del.	Price
		SYNUS	9999	Tu 12/11	150.45

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1372

Storage Devices Service Options

Product parameters

Special conditions apply

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